RETURNS AND EXCHANGES
We accept returns of unused, unworn, unwashed, unaltered, and undamaged items within 14 days of the item's delivery date, provided that all the original tags remain intact (still attached).
To make a return, please follow the instructions below:
FOR OUR CLIENTS IN THE EU AND OUTSIDE THE EU
Please send an email to contact@mirl.store within the next 24 hours to inform us of your intention to make a return. Kindly provide a photograph of the item to verify that it has not been worn within the next 14 days or prior to sending it back. After receiving your email, we kindly ask for your patience as we aim to respond within one business day. Once we've responded, you will be authorized to proceed with sending the item. We are dedicated to assisting you in locating the nearest return station.
1.Use your enclosed return label and drop the parcel at the nearest Post Office.
2.Send to contact@mirl.store tracking number and a receipt of payment so that we can reimburse you for the cost of sending the parcel.
3.As soon as we receive your shipment and check the item, we will issue a refund. Please, note that it might take your bank a few business days to process the refund payment.
The shipping has to be sent to us from the same country where you've received it.
CHANGES
If you would like to exchange an item for another (different size, colour, or style), please return the original item as per our usual returns policy and place a new order.
You will be refunded for the original item in compliance with our usual returns policy.
QUESTIONS
If you have any questions, please contact contact@mirl.store indicating your order number, if applicable.
We accept returns of unused, unworn, unwashed, unaltered, and undamaged items within 14 days of the item's delivery date, provided that all the original tags remain intact (still attached).
To make a return, please follow the instructions below:
FOR OUR CLIENTS IN THE EU AND OUTSIDE THE EU
Please send an email to contact@mirl.store within the next 24 hours to inform us of your intention to make a return. Kindly provide a photograph of the item to verify that it has not been worn within the next 14 days or prior to sending it back. After receiving your email, we kindly ask for your patience as we aim to respond within one business day. Once we've responded, you will be authorized to proceed with sending the item. We are dedicated to assisting you in locating the nearest return station.
1.Use your enclosed return label and drop the parcel at the nearest Post Office.
2.Send to contact@mirl.store tracking number and a receipt of payment so that we can reimburse you for the cost of sending the parcel.
3.As soon as we receive your shipment and check the item, we will issue a refund. Please, note that it might take your bank a few business days to process the refund payment.
The shipping has to be sent to us from the same country where you've received it.
CHANGES
If you would like to exchange an item for another (different size, colour, or style), please return the original item as per our usual returns policy and place a new order.
You will be refunded for the original item in compliance with our usual returns policy.
QUESTIONS
If you have any questions, please contact contact@mirl.store indicating your order number, if applicable.